With the Vinaka Loyalty Rewards program, your customers and you can enjoy FREE Wakaya products every month that you have a qualifying Autoship order.
Vinaka qualifying Autoship orders:
When you qualify for Vinaka rewards for 6 consecutive months, you become a VInaka VIP and enjoy DOUBLE the rewards!
Vinaka VIP qualifying Autoship orders (after six consecutive months):
The Vinaka Loyalty Rewards program begins September 2018. All Ambassadors and customers will receive their reward credit for September qualifying Autoships between October 1st - 15th. Vinaka VIP rewards will begin to be issued for anyone having six consecutive qualifying Autoships from September 2018 on.
Example: A customer has a Bronze level qualifying Autoship September 2018 through February 2018. Vinaka VIP double rewards credit would be issued in March.
Vinaka Loyalty Rewards are available to Ambassadors as well as Retail and Preferred Customers with a qualifying Autoship. Qualifying Autoship orders have a subtotal (without shipping and tax) of $100 or more with a corresponding total of QV (100 QV, 200QV, or 300QV). Only Wakaya commissionable product count towards these totals. Sales aids, event registrations, and non-commissionable product do not count towards qualifying Autoship totals. Vinaka rewards credits are issued by the 15th of the month following the Autoship order.
Example: An Autoship order has $220 and 240 QV of commissionable product and is processed on Oct 12. This order would trigger a $20 rewards credit to be issued between Nov 1st-Nov 15th.
Vinaka rewards credit can only be applied to a single full-priced item or pack. Rewards credits may not be used on Paradise Packs, specials, event registrations, promotional items, sales aids, order shipping, or tax. BV and QV is not issued on reward credit. Multiple Credits may be used on the same order, but not on the same item.
Example: A $20 rewards credit is used to cover or reduce the cost of Pink Fijian Ginger from $25 to $5. BV and QV would be paid on the remaining $5.
Earned rewards credit may be viewed on the ‘place order’ page in your Back Office. All rewards credit expires 90 days from the date issued.
Frequently Asked Questions
Q: Can I combine reward credits?
A: Multiple rewards credits may be used for multiple items on the same order, however, multiple rewards credits can not be used on the same item in an order.
Q: Can my non-Autoship orders count towards my Vinaka Rewards level?
A: No. A qualifying order is a single Autoship order with $100 and 100 QV or more. Autoship order may not be combined.
Q: Do I have to have 6 consecutive months at a certain Vinaka level to receive VIP rewards for that level?
A: VIP rewards are paid when a customer has 6 consecutive months at any rewards level. Once a Vinaka VIP, the customer may qualify for a different reward level and receive double rewards at that level.
Q: What happens if I'm a VIP and I miss a month with a qualifying autoship?
A: You're VIP rewards status would lapse. The next month you have a qualifying autoship, you would receive the standard Vinaka rewards.
Q: How do I use the rewards credit?
A: Once the rewards are issued, you can see them on the Place Order section of your Back Office (lower right hand corner of the ordering page). Select your items and check the box next to the rewards credit you would like to use.
Q: Can I use my rewards credit towards a Paradise Pack?
A: No, rewards credits can only be used for full-priced products and packs. Paradise Packs do not apply here.
Q: Can I use my rewards credit towards an event registration or sales aids?
A: No, rewards credits can only be used for full-priced products and packs.
Q: Can I use my rewards credit toward on shipping or tax on my order?
A: No, rewards credits are used on single items on the order, and can not be used towards shipping or tax.
Q: Do I receive BV and QV on an item purchased with rewards credit?
A: You receive BV and QV on any remaining amount after the rewards credit is applied. So if you purchase a $50 item with a $40 reward credit, BV and QV would be issued on that item for the $10 net amount.
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